Lookout: Security and Identity Theft Protection 5.1.1 (iOS / App Store)

This application is available for iOS. This app is designed to get some free and paid features to protect your mobile device such as SECURITY & ANTIVIRUS, FIND MY PHONE, BACKUP & DOWNLOAD, Theft Alerts, Safe Browsing: Block dangerous URLs while browsing on Chrome or the stock Android browser, Privacy Advisor, etc. The latest build was released on Apr 13, 2017. Our latest check was performed on Oct 7th, 2016

Findings Summary

Our examination revealed total 24 items, where were 9 DAR items and 15 DIT items found. Among DAR items were found 0 worst items, 5 bad items, 1 good item, and 2 best items. Among DIT items were found 0 worst items, 13 bad items, 2 good items, and 0 best items.

Below you find 3 infographics summarizing what we described above. Each image provides information about both DAR and DIT items.

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Everything presented below is related to well-known CWEs, such as Sensitive data leakage [CWE-200], Unsafe sensitive data storage [CWE-312], Unsafe sensitive data transmission [CWE-319]. You can read more about it here.

Now let’s go deeper and examine each data item’s protection level.

Application Description

Let’s cite the description of this application below:

New! Breach Report (English only)

Receive timely alerts whenever a company, app or service you use are breached

New! Identity Theft Protection (US only)

Safeguard your personal and financial information to detect and protect against identity theft faster

New! Identity Restoration & Insurance (available in US only)

Restore your identity if it’s ever stolen with 24/7 access to ID Restoration Experts and $1M Identity Theft Insurance*
Lookout is now the only all-in-one app that protects your device, your data and your identity with powerful mobile security and identity theft protection.
Lookout Basic:

SECURITY

System Advisor: Get alerted when you’re exposed to security vulnerabilities due to out-of-date software or your device is jailbroken

App Monitor: Automatically check your apps for malicious or suspicious activity

FIND MY PHONE

Locate & Scream: Map the location of your iPhone or iPad and make it sound an alarm – even when it is on silent!

Signal Flare: Automatically save your phone’s location when the battery is low

Apple Watch Locate: Shows you the distance between your iPhone and Apple Watch

BACKUP

Contacts Backup: Save a copy of your contacts and download them anytime to transfer them to another device
Lookout Premium – Upgrade to Lookout Premium at anytime within the app. For $2.99/month or $29.99/year, you get:

NEW! – Breach Report: Timely alerts whenever a company, app or service you use suffers a data breach along with straightforward advice on how best to remediate the situation and protect your personal information

Theft Alerts: Get an email with the location of your device whenever suspicious behavior is detected that could mean it’s been stolen

Photo Backup: Backup and access your photos anytime at Lookout.com

Lookout Premium Plus (US Only) – Lookout Premium Plus includes all of Lookout Basic and Premium. For $9.99/month or $99.99/year to get:

IDENTITY THEFT PROTECTION: Cyber Watch: Monitor your personal and financial information and get alerted whenever anything is found exposed online

SSN Watch: Get a history of names, addresses, and other records associated with your SSN and proactive notifications of changes that could signal fraudulent account activity and theft

Social Media Watch: Monitor your social media accounts to check if your personal information is at risk. Protect your online reputation by receiving alerts if you’ve been tagged in posts with offensive content

IDENTITY RESTORATION & INSURANCE: 24/7 Restoration Assistance: In the event of identity theft, certified ID Restoration Experts are available 24/7 to assist with the time-consuming process of recovering and restoring your identity

$1M Identity Theft Insurance*: Premium Plus subscribers are backed by Identity Theft Insurance that covers up to $1M in damages and legal fees with $0 deductible

Lost Wallet Recovery: If your wallet is lost or stolen, restoration experts will work quickly with you to contact document issuers to cancel and reorder credit cards and identification contents

This app version is compatible with iOS 9 and higher. To get the most up-to-date protection, update your app by visiting the Settings section on your device.
Privacy Policy: https://www.lookout.com/legal/privacy
Terms of Use: https://www.lookout.com/legal/terms
* Insurance coverage is provided by a third-party and is subject to the terms, conditions and exclusions of the insurance policy available at http://www.lookout.com/legal. Lookout is not a licensed insurer or insurance agent.
* Your subscription will automatically renew at the end of each subscription term, and your payment method will be charged through your iTunes account at the then-current subscription price. You can turn off auto-renew through your iTunes account settings, but must do so within 24 hours before the end of your current subscription term to avoid renewal.

Protection levels.

Locally stored data (Data-at-Rest, DAR).

Locally stored data groups include Application Information, Analytics ‘n’ Ads Information, Log Information, Credentials Information, Media Information.
The average DAR value is 4.22 points (7.00 points of system protection and 1.44 points of own protection). It is higher than a typical value (3.5 points, where’s 7 points of system protection and 0 points of own protection).

Items’ GROUP #1 with average value 3.50 points (7 points of system protection, 0 points of own protection) means data protection levels have following definitions. Frankly talking, extra data found that shouldn’t be accessed where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – stored as is.

– Application Configs (‘Application Information’ Group) – Different configuration files created by your app, perhaps app permissions. This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers,

– Application Configs (‘Analytics ‘n’ Ads Information’ Group) – Different configuration files created by your app, perhaps app permissions. This data item related to mentioned group meant to be any info related to analytics services like Flurry, Google Analytics, etc. or advertisements,

– Credentials (Tokens) (‘Analytics ‘n’ Ads Information’ Group) – Different tokens used to get access to your account, except for passwords but including app or 3rd party tokens, secret keys, etc. (usually give full access to your account). This data item related to mentioned group meant to be any info related to analytics services like Flurry, Google Analytics, etc. or advertisements,

– Environment (‘Analytics ‘n’ Ads Information’ Group) – Different info about the environment of the device including apps lists, device info, OS name and versions, updates, a list of users, network details, etc. This data item related to mentioned group meant to be any info related to analytics services like Flurry, Google Analytics, etc. or advertisements,

– Log Data (‘Log Information’ Group) – Logged any data as a solid file or multipart files. This data item related to mentioned group meant to be any information stored in local or network logs,

– Credentials (IDs) (‘Credentials Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.

Items’ GROUP #2 with average value 7.00 points (7 points of system protection, 7 points of own protection) means data protection levels have following definitions. Frankly talking, compliance but there are publicly known techniques to access the data including forensics one where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – data stored in a system protected place like a keychain (no additional protection still).

– Credentials (IDs) (‘Application Information’ Group) – Only account IDs like an app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers

Items’ GROUP #3 with average value 6.50 points (7 points of system protection, 6 points of own protection) means data protection levels have following definitions. Frankly talking, protection and privacy issues are still possible but might involve interaction with an app code where system protection level means – root/jailbreak is required but not possible without wiping device data, and own protection level means – data is not available in backups.

– Screen Snapshots (‘Media Information’ Group) – Screenshots of your device screen running certain apps; common as an iOS app multitasking feature (app swipes) or browser tab swipes. This data item related to mentioned group meant to be any data like photo, image, video, audio

Also, keep in mind, using jailbroken device means the system protection level is 0 points and you’re using out-of-date iOS < 8.3 the system protection level is 2 points. If some data marked as shareable via iTunes, then the system protection level is 4 points.

Transferred data (Data-in-Transit, DIT).

Transferred data groups include Analytics ‘n’ Ads Information, Application Information, Credentials Information, Location ‘n’ Maps Information, Account Information.
The average DIT value is 4.53 points (5.00 points of system protection and 4.07 points of own protection). It is higher than a typical value (4 points, where’s 4 points of system protection and 4 points of own protection).

Items’ GROUP #1 with average value 4.50 points (5 points of system protection, 4 points of own protection) means data protection levels have following definitions. Frankly talking, data available if it’s allowed only and may require user action where system protection level means – some techniques are available to developers to keep connection bypassing system settings, like proxy settings, etc., and own protection level means – bypassed by fake/stolen root certificates.

– Device Data (‘Analytics ‘n’ Ads Information’ Group) – Device ID, Device Name, Device OS Name and Version, and jailbroken/root status. This data item related to mentioned group meant to be any info related to analytics services like Flurry, Google Analytics, etc. or advertisements,

– Device Details (‘Analytics ‘n’ Ads Information’ Group) – Includes basic device details plus hardware key and fingerprints as well as IMEI. This data item related to mentioned group meant to be any info related to analytics services like Flurry, Google Analytics, etc. or advertisements,

– Credentials (IDs) (‘Application Information’ Group) – Only account IDs like app or 3rd party user IDs including emails, phone number, usernames, etc. (depends on apps). This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers,

– Credentials (Passwords) (‘Credentials Information’ Group) – Well-known passwords or PINs you’re using to get access to your account (usually it is worse than tokens because it gives full access to your account). This data item related to mentioned group meant to be any types of credentials including basic (IDs only), passwords, tokens, etc.,

– Address Data (‘Location ‘n’ Maps Information’ Group) – Home, work or another type of owner address stored by apps. This data item related to mentioned group meant to be any geodata from trackers, social networks, GPS, etc.,

– Account Data (‘Account Information’ Group) – Basic info about account like name, a list of sub-account (e.g. financial or other) and some linked data like a phone number. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications

Items’ GROUP #2 with average value 3.50 points (5 points of system protection, 2 points of own protection) means data protection levels have following definitions. Frankly talking, extra data found that shouldn’t be accessed where system protection level means – some techniques are available to developers to keep connection bypassing system settings, like proxy settings, etc., and own protection level means – no MITM protection at all, bypassed without root fake/stolen certificates, or SSL strip.

– Application Certificates ‘n’ Profile (‘Application Information’ Group) – Configuration files are known as certificates and profile for devices and apps including VPNs. This data item related to mentioned group meant to be any info related to the app, app settings, including installed apps or installers,

– Application Certificates ‘n’ Profile (‘Analytics ‘n’ Ads Information’ Group) – Configuration files are known as certificates and profile for devices and apps including VPNs. This data item related to mentioned group meant to be any info related to analytics services like Flurry, Google Analytics, etc. or advertisements

Items’ GROUP #3 with average value 5.50 points (5 points of system protection, 6 points of own protection) means data protection levels have following definitions. Frankly talking, data is not available all the time or partially accessed where system protection level means – some techniques are available to developers to keep connection bypassing system settings, like proxy settings, etc., and own protection level means – SSL pinning (can be patched).

– GEO Data (‘Location ‘n’ Maps Information’ Group) – Any GEO info stored as plain text referred to the places or tracked activity. This data item related to mentioned group meant to be any geodata from trackers, social networks, GPS, etc.

Items’ GROUP #4 with average value 6.00 points (5 points of system protection, 7 points of own protection) means data protection levels have following definitions. Frankly talking, protection and privacy issues are still possible but might involve interaction with an app code where system protection level means – some techniques are available to developers to keep connection bypassing system settings, like proxy settings, etc., and own protection level means – tricks to bypass sniffing (hardly to be or can’t be patched to bypass), including non-common or unsupported protocols.

– Card Full Information (‘Account Information’ Group) – All details about card include short info, holder address, bank info and CVC, CVV, CVV2. This data item related to mentioned group meant to be any info related to profiles, basic credential IDs like email or username or phone number plus some more info depends on applications

Keep in mind if you’re using out-of-date iOS < 9.0, the system level equals 2 points instead of 4. It means your data can be stolen without involving your actions.

Privacy Policy

Full application privacy policy is available here.

You may find privacy policy details proceeding the link above to compare developer’s vision on data protection with our results.